How To Ensure Your Website Designer Loves You

23 Jul 2017


Here are 5 tips for getting the best out of your website designer -- whether that's me or someone I've referred you to.



1.  When you ask for a change, specify which device you are viewing with -- desktop, laptop, tablet type, phone type --  and exactly where on which page you see the problem.  Describe what it looks like to you, so we can find it and see what you see.  If possible, send a screen shot.


This kind of pinpointing of the problem and change request saves the designer time, and when charging on an hourly rate, saves you money.



2. Note which browser you are using (Safari, Chrome, Firefox, IE/ Edge, ), and what your screen view is (100%, 90%, 125%, etc).


This helps us try to replicate what you are seeing so that we can figure out what is going wrong and how to fix it.



3. Be sure you are 100% happy with the design and color palette of your site and especially the header, early into the project. Requests to change these details at the point when your website has been submitted to Google and Bing makes your designer very cranky.


In most projects, clients are given multiple opportunities to review the design and color palette.  It is expected and required that you make a decision you can live with so that the project can be finished in a timely manner.


If you are inclined to ask friends and family for their opinions about your site, do this when you are selecting the design, not when the designer is done. Remember that usually your spouse, kids, neighbors, mother, and best friend or yoga partner is not a professional website designer, and they probably don't have any training in content writing for marketing either. Remember that you have paid a lot for the expertise of your designer, and it's best to rely on their experience.



4. Review your page designs, photos, and content within the 3 day feedback period requested by your designer every time. This way you will be a good partner in the project and your designer will have no annoying surprises when she thinks she is done.


This is especially important if some of your content is in a language other than English. Unless your designer is a native speaker of another language -- and I am not -- we have likely used Google Translate to put a paragraph or page into that second language. English idioms won't translate well and your prompt review and corrections are essential to preserving your professional image.



5. Let your designer know as soon as possible if you discover you are having difficulty drafting your content. If you work together, the content can be developed with less strain and less delay for completing the project.


The same holds true for resourcing your photography and other images for the site. Usually the designer has many resources for acquiring high quality low cost images that are appropriately licensed for use on the internet. You can avoid a lot of grief from copyright violation charges if you let your designer select your images.



Other designers are likely to feel the same way. In fact, Wix has more extensive list that is worth considering: 15 Things Designers Really Hate Hearing



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To avoid playing phone tag,
initial contact by email is preferred

Note: emails without date, timezone and hour for chat won't get a response

Why I've Retired

It's possible this will come as a surprise to you -- it certainly has snuck on me that I'm well past retirement age. Over the last year or so, my heart has been pulled in other directions, and while I still love the creative aspects of website design, I want to use my time making a life rather than devoting my energies to making a living. So I plan to travel, attend writers' retreats, work on learning to take good iPhone photos, and just be open to where my spirit guides take me. I have also stepped back from my esoteric work for 2020, and who knows what the future holds for that.

Please see the blog post for my two Wix designers who have earned my highest recommendations for serving my client niche.

All the Best to You!